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Episode 12: Louis Bruno on Creating Customer Service Solutions

In podcast, Productivity by Christien Louviere


The mindset of modern business has changed. Entrepreneurs are more open and willing to share, and Louis Bruno – founder and CEO of Bruno Air in Southwest Florida – is here to share his insight on how next level customer service helped him become a multi-millionaire. His air conditioning business exploded over 12 months, earning him a devoted customer base and multi-million dollar status. “You don’t have to do anything special,” Louis says, “You just have to treat people fairly, and you can build a reputable business. It’s pretty powerful.”

Focusing your business goals on the customer service experience can lead to exponential growth in the near future. The key is to concentrate on your long-term goals and working to create the right kinds of consumer relationships that will guarantee life-long customers and long-term success. Louis knows that modern customers are looking for retailers, consultants, and service providers that will add value to their lives that goes beyond a helpful product or the initial service treatment. Tune in now to find how you can attract life-long customers, earn the referrals you deserve, and hear what Louis has to say about:

  • How to build the right customer service solutions for your business
  • Thinking of the long-term when building customer relations
  • Training and equipping your staff with the right customer service skills
  • How to use tech to help your business grow rapidly and well


Check Louis out on an episode from this summer’s run of CNBC’s Blue Collar Millionaires  http://video.cnbc.com/gallery/?video=3000401457

For contact, visit Louis on LinkedIn https://www.linkedin.com/in/louis-bruno-a67b1846 or follow him on Twitter @LouisBruno_.

If you enjoyed listening to this podcast, don’t forget to leave review in iTunes, I’d appreciate that. To listen to other Sell Personal episodes visit www.sellpersonal.com/podcast.